Shipping Policy

At Wesley Explores, we are committed to delivering high-quality Camping Gear, Fishing Gear, Hiking Gear, Luggage Bags, and Travel Accessories worldwide. Please review our Shipping Policy to understand our shipping process, time frames, and conditions.

1. Shipping Destinations

We offer worldwide shipping. However, some remote areas may have limited delivery options. If we cannot ship to your location, we will notify you before processing your order.

2. Processing Time

  • Orders are typically processed within 1-3 business days after confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.

3. Estimated Delivery Time

Shipping times may vary based on your location:

  • Domestic Shipping: 5-10 business days
  • International Shipping: 10-20 business days
  • Delivery times are estimated and may be affected by customs, local postal delays, or unforeseen factors.

4. Shipping Fees

  • Shipping costs vary based on destination and order weight. The exact fee will be displayed at checkout.
  • Any custom duties or import taxes imposed by your country are the buyer’s responsibility.

5. Order Tracking

  • Once your order has shipped, we will send you a tracking number via email so you can monitor your shipment.
  • Please allow up to 48 hours for tracking updates to appear.

6. Lost or Delayed Shipments

  • If your package is delayed beyond the estimated delivery time, please contact us at [[email protected]].
  • Wesley Explores is not responsible for lost or stolen packages once marked as delivered by the carrier.

7. Incorrect Shipping Information

  • Please ensure that your shipping address is correct at checkout.
  • If an incorrect address is provided, we cannot guarantee delivery. If the package is returned to us due to an incorrect address, the customer will be responsible for additional shipping costs.

8. Changes & Cancellations

  • Once an order is placed, it cannot be modified or canceled after processing has begun.
  • If you need to update your shipping details, contact us within 24 hours of placing your order at [[email protected]].

9. Contact Us

For any shipping-related inquiries, please reach out to us at [email protected].